New River Vision Care Reviews

Read what our clients say about our office and patient care. We're proud of our 5 star reviews and the reputation we've established in the community.

eye doctor reviews in Oak Hill

"I usually do not do reviews but I would like to share my good experience with IPL treatment for my extremely dry eyes at New River Vision Care in Oak Hill, WV. On my first visit, pictures show that I had about 25% eye gland function. After 4 treatments and my recent maintenance treatment, pictures show that I had improved by approx. 50%. For me that was equal to 100% because I was so miserable. It did however take 4 treatments for me to notice significant improvement. I would recommend this treatment for people suffering as I did. All of the staff at New River Vison Care were so kind and compassionate and were as excited about this as I was as a patient. Dr. Ortiz was very good to explain everything as we went through the process."

​​​​​​​By Jeanie​​​​​​​

"Dr. Ortiz and staff are very friendly and helpful. Best eye doctor I’ve been to."​​​​​​​

​​​​​​​By Caryn H.​​​​​​​

"New river vision care is an excellent place! Dr Ortiz is great. She is very thorough and attentive to patient’s needs. The staff is incredibly friendly and easily accessible. Reception is also set up well. Joyce is wonderful and always does her best to accommodate and help patients in regards to billing. Great place overall."​​​​​​​

​​​​​​​By Darlin R. ​​​​​​​

"Had my appointment this morning and had a great experience. The staff is kind and warming. Will recommend to other people."​​​​​​​

​​​​​​​By Amie D. ​​​​​​​

"I recommend New River Vision completely. The whole process was seamless, and the eyeglasses were ready in no time."​​​​​​​

​​​​​​​By Kathy B. ​​​​​​​

"New River Vision provided great service and care. The staff was welcoming. I felt as if my vision needs and exam procedures were explained thoroughly. The cost for glasses/contacts is lower compared to other providers. Definitely recommend their service to others."​​​​​​​

​​​​​​​By Kaitlyn C. ​​​​​​​

"I am glad I was referred to Dr. Ortiz and her staff. They are very caring and Dr. Ortiz did a very thorough eye exam on me. I couldn't be happier and I truly would recommend this business to all my friends. Thank you."​​​​​​​

​​​​​​​By Pat T. ​​​​​​​

"Very professional and kind!!! Very clean office. Would definitely recommend this optometrist!!!!!"​​​​​​​

​​​​​​​By Clayton B. ​​​​​​​

"I had been having trouble for years with itchy dry eyes. I had recently had surgery to correct an eye prosthesis issue. This surgery caused more dry eye issues and crusty eyelids. Dr. Ortiz recommended the IPL treatments. I was ready to try anything. The treatments consisted of four sessions approximately 15 minutes each in duration. I noticed some slight improvement after my first treatment and continued improvement through the next three. My eyes now stay moist and no eye drops are needed."​​​​​​​

​​​​​​​By Paul​​​​​​​

"I had been experiencing issues with moderate dry eyes and blurred vision which required me to use extra over the counter eye drops especially in the evening. Dr. Ortiz recommended I try the IPL treatments. I am always fearful of new treatments; however, she and her staff explained the process before and while they were performing the treatment. The four sessions took approximately 15 minutes each from their prep to finish and were painless. I did not notice any change after the first session; however, after the second session, my vision improved somewhat. My vision continued to improve through the other sessions. Today I am using only one eye drop first thing in the morning."​​​​​​​

​​​​​​​By Cheryl​​​​​​​

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